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Delivering a set of cloud-based POS and store management solutions

Upgraded retail offering with new UI and mobile solutions
Improved user experience for self-service kiosks and three bookstore management apps
In a nutshell
Blackboard Transact needed to modernize its campus services with an enhanced self-service kiosk for food courts and a new suite of bookstore management apps.

We delivered three new apps for its bookstore offering and upgraded the interface of its self-service kiosk POS solution to offer a superior user experience.
Launch game-changing products with ELEKS
US-based Blackboard’s Transact division provides retail solutions for campus services. It reached out to ELEKS to help with a project focused on optimizing its retail products, upgrading the interface and user-friendliness, and developing an API for its self-service kiosk solution — a food court-style ordering system for campuses. It was also looking to develop its campus retail offering by adding a suite of bookstore management mobile apps.
It partnered with ELEKS because of our proven product design expertise and the option to select different cooperation models based on preference and needs.
Our team designed and delivered three bookstore management apps whilst upgrading Blackboard’s self-service kiosk user experience.
POS modernization
With ease and convenience in mind, we designed a new user experience for the POS terminals Blackboard supplies to campus food courts. The result was a multi-platform solution that optimizes the food ordering process and allows customers to make instant order customizations while supporting simple and secure payments. The ELEKS team also developed an API that helps boost the POS’s responsiveness and performance by making back-to-front-end communication smoother.
Bookstore management
By harnessing automation, Blackboard wanted to eliminate manual transaction processing and mitigate human error. We developed an end-to-end system for smart bookstore management that includes three iOS applications focused on inventory management and automation, book sales, and book rental returns processes. The aim of this new smart system was to give salespeople more mobility and offer those running the stores a full suite of reporting tools, KPI trackers, and employee performance aids.
Tech Stack / Features
A set of native iOS applications
IOS app
Azure cloud infrastructure for increased scalability and portability
Open API for meaningful engagement and generating rich data for insights
With these new bookstore management apps, Blackboard has far greater flexibility and has gained an edge over its competitors. It can now seamlessly deploy fully functional POS solutions remotely and with zero infrastructure needed. Meanwhile, its enhanced smart self-service kiosk enables it to expand its offering to include new products, thereby securing an even bigger competitive advantage.
The solutions ELEKS delivered to Blackboard leverage the cloud’s ability to offer greater flexibility and ease of customization for specific market needs with no additional redesign or add-ons required.
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